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Importing Contacts

Learn how to import contacts via spreadsheet

Written by Oliver Green
Updated over a year ago

We support importing contacts via CSV, most spreadsheet editors support saving files in this format.

You must use our template to import the data, the usual steps are as follows:

  1. Download our CSV spreadsheet template

  2. Add your data into the correct columns

  3. Login and upload your data via the 'Import CSV' option on the contacts screen

CSV files must be saved in UTF8 format


Columns

The following columns can be used

Column Name

Required

Notes

company_name

Y - Without first_name & Last name

Min 3 / Max 255

title

N

Min 3 / Max 255

first_name

Y - Without company_name

Min 3 / Max 255

last_name

Y - Without company_name

Min 3 / Max 255

address_line_1

N

Min 3 / Max 255

address_line_2

N

Min 3 / Max 255

address_line_3

N

Min 3 / Max 255

town

N

Min 3 / Max 255

county

N

Min 3 / Max 255

post_code

N

Max 10

country

N

2 digit country code, i.e. GB or FR see https://www.iban.com/country-codes

primary_telephone

Y - for customer type either primary_telephone or email

Must be a valid phone number, international numbers should be fully prefixed i.e. 0044 7539 433999

alternate_telephone

N

As above

email

Y - for customer type either primary_telephone or email

Must be a valid current email address, incorrect / non-existent e-mail addresses will be

referral_source

Y

Should be set to the exact name of one of the referral sources setup on your account

reference

N

Should be the desired account reference (exported to accounting platforms)

type

Y

Must be one of record, lead, customer, supplier, finance_provider or trade_customer

telephone_marketing

N

This should be set to 1 for yes or 0 for no

email_marketing

N

This should be set to 1 for yes or 0 for no

sms_marketing

N

This should be set to 1 for yes or 0 for no

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